Date Last Updated: 6 April 2020
We collect the minimum amount of personal data that we need to provide our service. This is information that could identify you.
If you choose not to share some of this information with us, we may be unable to provide our service and you may be unable to benefit from the products and services on offer.
Our website collects non-personal data and aggregated information from those. ie, Google Analytics our analytical platform captures information about our visitor’s behaviour, but the information is such that an individual cannot be identified from it. We work in accordance with their guidelines, so personal data is not to be used or shared with them. Similarly, our website searches may be powered by third parties but are anonymised so individuals can’t be recognised.
There are several ways in which we collect this data. This includes information you provide or is captured when:-
As a business, it’s important that we have accurate and reliable information to provide the best possible service for our members. We may ask you to review your data from time to time, however we do ask that you use your account section in our website if any of your information does change. You can also contact our customer service team using our website links or write to us to inform us of any changes.
Your data is collected and used so we may:-
GDPR states that we must have a lawful basis for processing your personal data which includes one or more of the following:-
We use profiling to understand what you like and engage with so we can provide you with the deals that will be more beneficial to you. This helps us to improve your experience with us and helps us to save you money. You can opt out of this profiling via our customer service section on our website, sending us an email or writing to us.
The security and protection of your data is of paramount importance to us and as such, we have introduced measures to keep it safe such as:-
Where data protection allows, there may be times when we share or disclose your personal data with the following:-
Other than the above, we won’t share your personal data with any other parties unless we have gained your consent in advance to do this.
Where possible, we anonymise personal data and keep sharing to the minimum to protect your privacy. A list of those we share data with is shown below.
We’re currently on-boarding our brand partners and will provide a link to these as soon as our new website is up and running.
We use ‘supplier’ third parties to provide us with the services we need to bring you discounts and services and help us market these great deals to you, our valued members. We also share data where necessary with legal bodies.
We also have a list of organisations who we partner with that keep your data secure. For security reasons, we do not list the partners who hold your data securely. This adds an extra layer of protection against hackers who may seek to misuse the information. Those who have data held by us can request details by contacting our customer service team through our website portal. We are ‘Controllers’ of this data and we expect all ‘Processors’ of this information to keep this data secure and comply with data protection laws These include third parties who:-
We have taken steps to ensure your data is secure with measures in place to keep this information protected from unauthorised access. We will only retain your data for as long as is necessary and reasonably required before it is anonymised, deleted or destroyed. You can help us to keep your data secure by choosing a strong password, keeping this confidential and not sharing via any means. Your password can be updated through your account on our website.
Personal data is retained to:
The retention periods can vary dependent on the type of information. Transaction data may be stored for a number of years to meet our tax and legal obligations while other details may be retained for a different period on the legal basis of our legitimate interest to provide our customer service.
Your personal data is protected by law and you have numerous rights in respect of this. These include the right:-
If you would like to exercise any of your rights, close your account, unsubscribe or simply have a question regarding your personal data, please contact us using our customer service portal on our website. We do provide options to manage your preferences in you account on our website if you would like to refine your options at any time.
You have the right to complain about the way we use your personal data at any time by contacting the Information Commissioner’s Office through their website https://ico.org.uk/concerns or by telephone on 0303 123 1113.
If we use third parties who may be located outside of the EU, they’re likely to have varying policies on data protection. We will only share your data with companies who agree to codes of conduct or certification that is European Commission approved, or, the EU commission has an adequate level of security, or, based in the US and registered with the EU-US Privacy Shield. We will request your consent before your data is transferred to any other party outside of the above. This consent can be withdrawn at any time.
We (data controller) are: Cash Kicks Ltd, a company registered in England and Wales Company number 12404857, whose registered office is at 49 Bransdale Drive, Wigan, WN4 8WA.
Our new offers website is in production and is due to launch soon. Members and Organisation admins will be able to manage their own details and track cash ‘kicks’ donations through their own accounts.
If you have any further issues or queries, please don’t hesitate to contact our customer service team.
You have the right to complain about our handling of your personal data if you believe this to be the case. The Information Commissioners Office (ICO) provide further details on this here https:www.ico.org.uk.
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